|NE1's Newcastle City Marina Awarded Industry Accolade||25-10-2012|
|Three gold anchors have been awarded to NE1’s Newcastle City Marina.
NE1's Newcastle City Marina has received this prestigious award, one of the highest accolades the yachting fraternity can bestow, in its first season of operation. The Newcastle City Marina officially opened at the end of June and in its first season has welcomed over 500 visiting vessels to the River.
From short day visitors to overnight guests, the marina has proved very popular with both UK and foreign sailing visitors. The quality of the Marina and the service provided received official recognition in September when sailing’s governing body, The Yacht Harbour Association, TYHA, awarded three Gold Anchors to the Marina.
This is the highest award the Marina could achieve - as the four anchor award would require the marina to have different physical capabilities including a refuelling station and the ability to lift boats out of the water which would be impossible given the Marina’s city centre location.
Instead TYHA commended the Marina for its imaginative and resourceful provision of toilets and shower facilities. Although no dedicated facilities are available on the site, NE1 has negotiated with the local, Copthorne Hotel on the Quayside for marina guests to use the spa, shower and toilet facilities at the Hotel’s spa, Le Club for a nominal fee plus free towels. The package also provides marina guests with a 20% discount on meals in the hotel’s restaurant.
NE1 has also set up a laundry facility for marina guests with another local business, House Made, from Walker to provide an overnight laundry service.
Another unique feature of Newcastle City Marina is the welcome offered by NE1's team of Street Rangers. The rangers manage the marina on a day to day basis and provide a meet and greet service for marina guests. On arrival, the rangers conduct an orientation session for boats and provide a welcome pack with tips on what’s on and where in Newcastle city centre.
All these touches together with the efficient management of the Marina have been acknowledged by the TYHA in awarding the three gold anchors which will remain in place for 3 years.
Commenting on the gold anchor awards, Adrian Waddell, NE1's Director of Operations said:
"We're delighted with the success NE1's Newcastle City Marina has achieved in its short life span. In launching the marina, we were keen to attract new audiences into the city and to infuse new life into the river. With one season under our belt - we’ve started to spread the word about what's on offer here at the Marina and we’ve had official recognition that not only are we doing it right – but we’re doing it to three gold anchor standard."
Gareth Turnbull, TYHA General Manager and Gold Anchor Assessor explained: "NE1's Newcastle City Marina is unique and is designed to attract new boaters to Newcastle city centre. The Marina caters exclusively for visitors and offers an excellent level of service, as well as very competent and thorough management. It is a great alternative day trip for berth holders at the local marinas which all the family can enjoy."
The Marina is made up of 12 permanent pontoons which are nestled on the Quayside between the Tyne and the Millennium bridges. It was the brainchild of Newcastle city centre business improvement district company, NE1 Ltd and was developed in a record nine months from concept through to launch to infuse new life into the river and to encourage new visitors to the city.
The Three Anchor award will be proudly displayed on a plaque at the Marina.