|Worthy 3 Gold Anchor Marina||20-06-2013|
|Close to the sailing waters of picturesque Oulton Broad, and where the Broads meet the sea lies Lowestoft Marina. This small, friendly marina has recently been assessed under The Yacht Harbour Associations Gold Anchor Scheme and has been awarded 3 Gold Anchors.
Tony Must is doing an excellent job and this was clearly outlined not only in a mystery shop but also in the berth holders’ questionnaires.
Although not a fully serviced marina, all the points raised in the Action Plan of the assessment report were completed to a 3 Gold Anchor standard showing Tony’s dedication and devotion.
Tony Must commented “We are really pleased to be awarded the 3 Gold Anchors. It gives formal recognition to 7 years of hard work as the marina manager. In that time, we have made a large number of improvements to the marina. Now we have won the award, we will not rest on our laurels. We will continue to improve and expand Lowestoft Marina over the coming years."
For further information visit www.lowestoftmarina.net.
The Gold Anchor scheme is a voluntary assessment programme which is focussed on customer service and providing quality berths for the boat owner. Ratings range from one to five Gold Anchors and provide assurance of quality and credibility of the marina. Qualifying technical criteria is based on TYHA’s Code of Practice for the Construction and Operation of Marina and Yacht Harbours. For further information visit www.whichmarina.com.