The Scheme is based upon the belief that the marina industry needs a customer centric focus for marina businesses and recreational boating to grow and prosper. Marina or yacht harbour customers expect good service, suitable facilities and value for money no matter what the accreditation of the marina. As with hotel accommodation not everyone wants to pay for top of the range facilities and services. The Gold Anchor brand associates with these three key attributes:
- Gold Anchor marinas provide very good customer service
- Gold Anchor marinas represent value for money at all levels of accreditation
- Gold Anchor means that recognised industry standards have been achieved
For more information about joining the Gold Anchor scheme:
Contact TYHA