Aquavista are recruiting !

We’re a business that believes life is better by the water. It’s our mission to deliver a special waterside experience whether you live, visit or work at an Aquavista marina.

Being the biggest network of inland and coastal marinas in the country, we offer residential and leisure moorings in our 29 unique locations on the water - as well as boat sales, floating homes and all the bits in between.

There are 200 friendly faces that make up the Aquavista team throughout our different locations. Together, we make a real difference to the business with our expertise and enthusiasm and we pride ourselves on providing excellent service to make our brand shine and our customers happy.

We’re in a growth phase with exciting times ahead (maybe with you!), so if you think you’d fit in, we want to hear from you.

What's the role

We're looking for a full-time Boat Sales Broker to join our rapidly expanding new and used boat sales business. This is an exciting opportunity for an energetic entrepreneurial self-starter who will play a key role in expanding our boat sales business in the Greater London and South region.

Delivery of annual boat sales budget:

• Establishes and grows our boat sale business in the Greater London and South region, achieving monthly targets and KPIs including boat sales and new listings
• Builds effective working relationships with the Marina Managers and Waterside Crew within the marinas in the region to maximise the opportunities available from Aquavista’s existing moorers
• Drives new business outside of Aquavista marinas through a proactive approach to identifying new opportunities, customers and leads
• Builds relationships with boat sellers and buyers and understands their preferences, budget and requirements to maximise all sales opportunities
• Maintains reports, updates CRM database accurately and provides regular sales reports including forecasting

Customer service management:

• Delivers best-in-class customer service management including an efficient response to enquiries and communications, ensuring high standards of customer care are maintained for all touchpoints within the customer journey
• Undertakes valuations and monitors the valuation to new listings conversion rate and ways to improve
• Acts as a point of contact for vendors, providing timely updates, answering enquiries, and arranging and conducting viewings
• Assists in creating detailed listings for boats, including specifications, features, and high-quality photographs and videos
• Effectively assists in negotiating deals between buyers and sellers ensuring that transactions meet legal and regulatory requirements

Collaboration with key stakeholders:

• Builds effective relationships with the Marina teams to ensure a joined-up approach in all aspects of the Boat Sales customer journey
• Provides training and support to our Marina teams on boat sales
• Collaborates with the marketing team to promote boat listings through various channels, such as websites, Facebook, and industry events and assists with marketing initiatives to increase brand awareness and lead generation

What we’ll need from you.

• Experienced at new business sales with a proven track record of converting leads into sales
• Strong commercial acumen and ability to engage in pursuing new business and have an entrepreneurial spirit when it comes to building own customer base
• A natural relationship builder and a customer service-oriented mindset with a passion for exceeding customer expectations
• Skilled at building effective relationships at all levels with strong communication, negotiation and influencing skills
• Organised with good attention to detail
• Ability to work effectively under pressure and to prioritise tasks
• Professional and presentable
• Full driving licence and access to own vehicle
• Flexibility to work weekends and Bank Holidays where required

What would help.

• Experience and time spent on the water and around different types of boats is desirable but not essential
• Previous sales experience for high ticket items such as Boats, Motorhomes, Caravans, Cars or Property would be advantageous

Benefits.

• Competitive salary with commission
• 33 days holiday (inclusive of bank holidays)
• 6% matched pension
• Private Vitality Healthcare
• Life Assurance
• Employee assistance programme
• Employee discounts on moorings
• Investment into your professional development

How to apply:

If you feel like we’re a good match, get in touch. Please send us your CV and a short cover letter to tell us a bit more about what you can bring to Aquavista to hr@aquavista.com by 31^st March 2024.